FAQ's

Welcome to the Unik Clothing Help Center

We want your shopping experience with Unik Clothing to be smooth, secure, and satisfying. Below, you'll find answers to the most common questions about orders, shipping, returns, and more.

If you don’t find what you’re looking for here, feel free to contact us — our team is always happy to help.

1. What is the delivery timeline for orders?

We aim to deliver all orders within 10 to 15 business days from the date of confirmation.

Our production and dispatch cycle is carefully managed to ensure quality control, proper packaging, and secure handling of each item before it reaches you. Delivery timelines may vary slightly based on your location, local courier service availability, or during peak seasonal periods.

You will receive an order tracking link once your package has been dispatched.

2. What shipping method does Unik Clothing use?

We use Premium Express Shipping for all orders, which ensures a balance between reliability and speed.

All deliveries are made through our trusted logistics partners with full tracking and doorstep delivery. We monitor every shipment to ensure it reaches you in perfect condition.

3. Is shipping free?

Yes, shipping is 100% free on all orders — no minimum order value required.

We believe that great fashion should be accessible without hidden costs. That’s why we’ve eliminated delivery charges across India to make your shopping experience even more seamless.

4. Can I track my order?

Absolutely. Once your order is processed and dispatched, you will receive an email or SMS with a tracking link. This allows you to monitor the status of your shipment in real time until it is delivered to your doorstep.

If you haven’t received your tracking information within 5 days of ordering, please reach out to our support team.

5. Do you offer international shipping?

Currently, we only ship within India. However, international shipping options are under consideration as we continue to grow. Stay tuned via our newsletter or social channels for updates.

6. What payment methods do you accept?

We accept a variety of secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, RuPay)

  • UPI (Google Pay, PhonePe, BHIM, etc.)

  • Net Banking

  • Wallets (Paytm, etc.)

All transactions are encrypted and processed through secure gateways to protect your information.

7. Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 1 hours of placement, provided they haven’t been processed for dispatch.

To request changes, please email us at help@unikclothing.store with your order number as soon as possible. After this window, the order will be prepared for shipment and cannot be changed.

8. Do you offer exchanges or returns?

Yes, we offer exchanges and returns in case of:

  • Size issues

  • Damaged or defective items

  • Incorrect products delivered

Please contact us within 12 hour of receiving the order to initiate a return or exchange request. Items must be unused, unwashed, and returned in original packaging.

For full return policy details, visit our Returns & Exchanges Policy.

9. Are your products true to size?

Yes, our clothing is designed to fit standard Indian sizing guidelines. However, for best results, we recommend checking our Size Guide on each product page before placing your order.

Still unsure? Contact us with your measurements and we’ll help you find the perfect fit.

10. Do you offer custom or bulk orders?

Yes, we do. We welcome:

  • Bulk orders for retail, boutiques, or gifting

  • Custom styling or sizing for special projects or events

Please contact us directly at help@unikclothing.store with your requirements and we’ll guide you through the process.

Need More Help?

If your question isn’t listed above, our support team is just a message away.
Visit our Contact Us page or email us directly at help@unikclothing.store. We typically respond within 24–72 business hours.